What is Telehealth?

Telehealth is defined as having a consultation with a healthcare provider by video call or phone call, rather than face to face. This may be conducted for example with you at home and your allied health professional in their office.

Usually during the day of your appointment and at an agreed day and time, your allied health professional will call you/conduct your telehealth consultation by video call or phone call.

A telehealth consultation is usually conducted when it is safe and suitable to do so. Some of the things which may make it unsuitable may include (but not limited to); if you have a history of risk to yourself or others, you do not have a computer or phone for video or phone call, or your internet is not suitable (i.e., too slow or not enough data) or you do not have a private space to communicate with your allied health professional during your appointment. If you are unsuitable for telehealth, then you may be encouraged to attend a face to face appointment with a clinic that provides face to face appointments near you.

Why use telehealth?

There may be different reasons why people use telehealth. This may include because of; ease of getting help from the comfort of your own home, you may want to reduce the cost of travel to and from appointments, for improved continuity of care, that is, accessing therapy which is less likely to be interrupted by COVID-19 lockdowns. However, there may be many other reasons why people choose telehealth and they are all valid and we welcome the opportunity to work with you on your goals.

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Getting Help.

Everyone needs support sometimes, so reach out for help if needed. Talking to someone such as a psychologist may assist you better navigate the concerns you may be experiencing. We welcome you to book an appointment with Wellness Psychology Clinic Australia, for more information please go to our Book Appointment page.